D & R Drainage Code of Ethics serve as the ethical benchmark for our company to exhibit the highest standards of honesty and integrity. Employees must perform under a standard of professional behavior that requires adherence to the highest principles of ethical conduct.
To ensure longevity of our company through repeat and referral business by customer satisfaction in all areas including communication, timeliness, attention to detail, and service minded attitudes.
Our company focuses on honesty, integrity, loyalty, fairness, respect for others, committing to excellence, being leaders in the business, reputation, morale, and accountability.
Our mission at D & R Drainage Systems is to perform, for our customers, the highest level of quality and unbeatable service at a fair price.
Build Trust and Credibility
The success of our business is dependent on the trust and confidence we earn from our employees and customers. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct. It is easy to say what we must do, but the proof is in our actions.
Respect for the Individual
We all deserve to work in an environment where we are treated with dignity and respect. D & R Drainage Systems is committed to creating such an environment because it brings out the full potential in each of us, which contributes directly to our business success.
D & R Drainage Systems is an equal employment/affirmative action employer and is committed to providing a workplace that is free of discrimination of all types from abusive, offensive or harassing behavior. Any employee who feels harassed or discriminated against should report the incident to his or her manager or owner of the company.
Create a Culture of Open and Honest Communication
At D & R Drainage Systems everyone should feel comfortable to speak his or her mind, particularly with respect to ethics concerns. Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising such questions. We all benefit tremendously when employees exercise their power to prevent mistakes by asking the right questions at the right times.
D & R Drainage Systems will investigate all reported instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. We will not tolerate retaliation against employees who raise ethics concerns in good faith.
For your information, D & R Drainage Systems’ whistleblower policy is as follows:
Employees are encouraged, in the first instance, to address such issues with their manager, as most problems can be resolved immediately. If for any reason that is not possible, or if an employee is not comfortable raising the issue with his or her manager, D & R Drainage Systems’ owner does operate with an open-door policy.
Uphold the Law
D & R Drainage Systems’ commitment to integrity begins with complying with laws, rules and regulations where we do business. Further, each of us must have an understanding of the company policies, laws, rules and regulations that apply to our specific roles. If we are unsure of whether a contemplated action is permitted by law, we should seek the advice of an expert. We are responsible for preventing violations of law and for speaking up if we see possible violations.
We are dedicated to ethical and fair competition. We will price our services based on their superior quality, and functionality. We will make independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. We will not offer or solicit improper payments or gratuities in connection with the purchase of goods or services for D & R Drainage Systems or the sales of its services.
It is important that we respect the property rights of others. We will not acquire or seek to acquire improper means of a competitor’s trade secrets or other proprietary or confidential information.
We will not selectively disclose any material nonpublic information with respect to D & R Drainage Systems, its business operations, plans, financial condition, results of operations or any development plan. We should be particularly vigilant when making presentations or proposals to customers to ensure that our presentations do not contain nonpublic information.
Conflicts of Interest
We must avoid any relationship or activity that might impair our ability to make objective and fair decisions when performing our jobs. At times, we may be faced with situations where the business actions we take on behalf of D & R Drainage Systems may conflict with our own personal or family interests because of the course of action that is best for us personally may not also be the best course of action for D & R Drainage Systems. We owe a duty to D & R Drainage Systems to advance its legitimate interests when the opportunity to do so arises. We must never use D & R Drainage systems property or information for personal gain or personally take for ourselves any opportunity that is discovered through our position with D & R Drainage Systems.
Determining whether a conflict of interest exists is not always easy to do. Employees with a conflict of interest question should seek advice from management. Before engaging in any activity, transaction or relationship that might give rise to a conflict of interest, employees must seek review from their manager.
Accepting Business Courtesies
Most business courtesies offered to us in the course of our employment are offered because of our positions at D & R Drainage Systems. We should not feel any entitlement to accept and keep a business courtesy. Although we may not use our position at D & R Drainage Systems to obtain business courtesies, we may accept unsolicited business courtesies that promote successful working relationships with other companies that D & R Drainage Systems maintains or may establish a business relationship with.
Offering Business Courtesies
Any employee who offers a business courtesy must assure that it cannot reasonably be interpreted as an attempt to gain an unfair business advantage or otherwise reflect negatively upon D & R Drainage Systems. An employee may never use personal funds or resources to do something that cannot be done with D & R Drainage Systems resources.
Accurate Public Disclosures
We will make certain that all disclosures made in financial reports and public documents are full, fair, accurate, timely and understandable. This obligation applies to all employees with any responsibility for the preparation for such reports. No business goal of any kind is ever an excuse for misrepresenting facts or falsifying records.
Promote Substance Over Form
At D & R Drainage Systems, we must have the courage to tackle the tough decisions and make difficult choices, secure in the knowledge that D & R Drainage Systems is committed to doing the right thing. At times this will mean doing more than simply what the law requires. Although D & R Drainage Systems guiding principles cannot address every issue or provide answers to every dilemma, they can define the spirit in which we intend to do business and should guide us in our daily conduct.
Each of us is responsible for knowing and adhering to the values and standards set forth in this Code and for raising questions if we are uncertain about company policy. If we are concerned whether the standards are being met or are aware of violations of the Code, we must contact the owner.
D & R Drainage Systems takes seriously the standards set forth in the Code, and violations are cause for disciplinary action up to and including termination of employment.
Use of Company Resources
Company resources, including time, material, equipment and information, are provided for company business use. Nonetheless, occasional personal use is permissible as long as it does not affect job performance or cause a disruption to the workplace. Employees and those who represent D & R Drainage Systems are trusted to behave responsibly and use good judgment to conserve company resources.
D&R Drainage Systems LLC